We will therefore honour all exchanges and returns on aurahera.com purchases, subject to the general terms and conditions below:
- The item(s) shall be returned unused and in its original condition, with all tags and accessories still attached and in their original packaging
- All items must not be damaged, stained, washed or dry cleaned
- Local exchanges/returns within Singapore will be picked up by our logistics partner at your designated location.
- All charges incurred for local exchanges/returns for non-defective goods will be borne by the customer
- Charges for re-delivery for local exchanges will be borne by AURAHERA
- On-sale items purchased during sale promotions cannot be returned, exchanged or refunded
Specifics pertaining to